Reviews about SNOO Smart Sleeper Bassinet
Customer Reviews
We rented the Snoo to help with our baby's grunts at night. It has helpd some in that department, but changing her formula helped, too. The Snoo does help her to fall asleep when she's drowsy but not totally asleep, and it definitely helps extend her sleep into longer segments. She is 10 weeks and has slept for 4-5 hour increments at least once a night because of the Snoo.
The upper levels of motion are a lot, so we keep the motion limiter on.
I wish it was automatic to have the sound remain on when you turn the motion off, rather than hitting it every time. Keeping the sound on is a nicer reentry into being awake.
I would recommend the Snoo!
Hi there,
It's so great to hear that you're getting longer sleep stretches with SNOO! We understand every journey is unique and it sounds like you've found the settings that work best for your family.
We want to assure you that all levels of SNOO's motion are completely safe. Some parents find that as their babies get older, a little extra motion and white noise are helpful during a sleep regression, cold, teething, etc.
We’ll share your feedback on our Sleepytime Sounds feature with the App team! And if you ever need sleep support, our Customer Care team is happy to help.
Best,
Jess from the Happiest Baby Team
AMAZING!!!!!!!!!!!!! My baby sleeps beautifully as well as me and my fiancé. The bassinet that we had prior to the new is supposed to be very very good although it just did not help my baby. We rented the snow for a month and loved it! We wound up buying a pre owned snoo through the website so now we have it for our next child! I swear by this product.
Hi Michelle,
We're so happy to hear that your family gets all the sleep you deserve with SNOO. Knowing we will be on future adventures with you is so exciting!
Thanks so much for sharing & happy SNOOzing,
Jess from the Happiest Baby Team
The sound cuts in and out. The machine was faulty. We reached out to customer support but sending a new one would have taken too long. We were hoping the snoo would help with our daughter’s jet lag, but ultimately they don’t do a thorough check before sending the machines out as this is apparently a common problem.
Dear Isabel,
We’re sorry to hear there was an issue with the sound. This is quite uncommon and we want to assure you the unit will be thoroughly reviewed upon return.
Every SNOO Rental undergoes a rigorous quality check and is tested, tuned, and certified to ensure the safest, happiest experience. It’s possible SNOO was damaged during shipment as it is a sensitive piece of technology. If you have any additional concerns, our team is happy to continue communicating with you for the best SNOO journey going forward.
Warmly,
Jess from the Happiest Baby Team
Rented the Snoo as we weren’t sure baby would take to it. After 3 weeks in a traditional bassinet we made the switch and baby fell asleep immediately. The delivery was easy, super easy to unpack and store the packing for return. Arrived impeccably clean. We usually only use level 1 & Baseline. We also struggled with regular swaddles and escaping arms prior but the Snoo sleep sack he loves and keeps him nice and tight. The materials are very high quality and it’s super easy to get him in and out. The app tracker is really easy to navigate and helping us track his sleep habits. We’re only two weeks in and already he’s sleeping longer and more peacefully since his arms aren’t escaping. Highly recommend the rental. If your baby doesn’t take to it you can send it back! If it works out, you only use for up to 5/6 months and end up paying less than if you bought brand new. Solid investment!
Hi Angela,
Thank you for sharing such a thoughtful review. We're all smiles knowing that setting up SNOO was a breeze so your whole family could start getting the sleep you deserve! Keeping your baby snuggled and safer for better sleep is really a dream job for us at Happiest Baby. We're proud to make quality products and a user-friendly App that makes life with a new little one easier. Thanks for including us on your journey!
Happy SNOOzing,
Jess from the Happiest Baby Team
Rented this for my 5 week old baby to try and help her relieve gas and sleep without being held. She doesn't care for it at all. Same results with the Snoo as with my regular bassinet. And the worst part is I invested so much money in this and it's going to cost me in return shipping too.
Dear Ollie,
We're sorry to hear your baby is struggling with sleep and we'd love the opportunity to provide personalized advice. Please connect with us at support.happiestbaby.com.
Our first priority is to provide SNOO babies with a safer sleep space. In addition, with our support we've helped 1000s of families make adjustments to add an average of 1-2 hours of sleep per night. For babies like yours who struggle with gassy tummies and prefer being held, parents find it helpful to place a folded towel inside SNOO Sack under Baby’s knees.
We look forward to hearing from you to ensure you get more out of your experience.
Warmly,
Jess from the Happiest Baby Team