Updated October 1, 2016
2. COLLECTION OF PERSONALLY IDENTIFYING INFORMATION
In the course of using HBI Services, you may provide and we may collect certain personally identifying information that can be used to contact or identify you, administer your account and to provide the Services (“Personally Identifying Information” or “PII”). PII may include, but is not limited to, your name, photo, phone number, credit card or other billing information, device information, email address, and postal addresses. You may at any time refuse to provide the PII that we request; however, this may limit our ability to provide the HBI Services to you.
3. HOW WE USE PERSONALLY IDENTIFYING INFORMATION
PII is used for the following purposes: (i) to provide, administer and improve HBI Services, (ii) to better understand your needs and interests, (iii) to fulfill requests you may make, (iv) to personalize your experience, (v) to provide HBI Service announcements, (vi) to provide you with further information and offers from HBI or third parties; (vii) to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by HBI or our business partners; and (vii) to comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.
4. COOKIES AND BEACONS
5. BEHAVIORAL TARGETING / RE-TARGETING
6. INFORMATION RELATED TO THE USE OF THE SERVICES
Our servers automatically record certain information about how a person uses HBI Services (we refer to this information as “Log Data”), including both account holders and non-account holders. Log Data may include information such as a user’s Internet Protocol (IP) address, location, device and browser type, operating system, the pages or features of HBI Services to which a user browsed and the time spent on those pages or features, frequency with which HBI Services are used by a user, search terms, the features and links on HBI Services that a user clicked on or used, and other statistics. We use this information to administer HBI Services and we analyze (and may engage third parties to analyze) this information to improve and enhance HBI Services by expanding their features and functionality and tailoring them to our users’ needs and preferences.
7. PURCHASE INFORMATION
If you pre-order or purchase products via HBI Services, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Credit card information is handled in accordance with payment card industry standards (including standards regarding use of industry standard encryption technology).
8. ACCOUNT SET UP
In order to use certain HBI Services, you may be required to download a mobile smartphone application through a third party app platform, and set up an account with HBI. During this process, we will ask you for certain information necessary to establish and use your account, including your name, telephone number, physical and email address, and profile photo.
9. SERVICE DATA
We may record information relating to the setup, general performance, and operation of HBI Services, including Product status, data that the Product’s sensors record, and your (and your Authorized User’s) Product and App usage. We may store this data along with your PII and other information about your use of HBI Services. We use this information to allow you (and us) to operate and monitor your Product and HBI Services. We may use third-party analytics providers, including Google Analytics, in connection with collecting and analyzing information about usage of HBI Services.
10. MOBILE DATA
When you use certain features of HBI Service, in particular our Apps, we may receive, store and process different types of information about your location, including general information (e.g., IP address, zip code) and more specific GPS location information that is provided to us by your mobile device.
11. AUTHORIZED USER ACCESS
12. CONTACT WITH HBI
If you send us a request (for example via a support email or via one of our feedback mechanisms), we may use your information to contact you and provide support or a response. We also reserve the right to publish your request in order to help us clarify or respond to your request or to help us support other users.
13. TESTIMONIALS AND REVIEWS
We may display personal testimonials and reviews provided by customers on our Site in addition to other endorsements. Any testimonial content you provide will become the property of HBI, and we may post your submissions along with your name without your prior consent. If you wish to update or delete your submission, you can contact us at email@example.com. If you provide us with comments or feedback we may collect your name and e-mail address, as well as any other content included in the e-mail to send you a reply and improve our Service.
14. SOCIAL MEDIA WIDGETS
15. MAILING LIST AND CONTACT INFORMATION
If you submit your email address or other contact information via HBI Services we may use this information to send you news about HBI-related services, products or promotions. We may use one or more service providers to administer these messages, but we do not share your email address with spammers or any other third parties without your permission. We will give you the ability to opt out of marketing-related e-mails by logging in and changing your account settings or by clicking on a link in each such e-mail. In some of our communications, we use tracking means, such as a “click-through URL” linked to content on the Site. We track this data to help us measure the effectiveness of our customer communications.
16. AGGREGATE AND NON-PII INFORMATION
HBI may collect and analyze non-PII information about the performance of HBI Services. From time to time, HBI may disclose and use aggregate and non-personally-identifying information for industry analysis, demographic profiling, marketing and advertising, and other business purposes, e.g., by reporting on trends in the usage of its devices, Sites or HBI Services.
17. DISCLOSURE TO THIRD PARTIES
A) Our Service Providers. We may employ third party companies and individuals to administer and provide HBI Services on our behalf, (including, without limitation, bill and credit card payment processing, maintenance, administration, support, hosting and database management services). These third parties may have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
B) Your Third Party Services. If you access HBI Service through a third-party, or otherwise use a third party service provider in connection with the Service, or request or authorize us to give access or data to a third-party service provider we may provide PII (about you and your guests) and other information about the HBI Services, the Products and their usage to such third-parties. You should only use trusted service providers, and give your authorization and information to trusted recipients. We encourage you to read the privacy policies and service terms of the third-party services that you use, as their privacy policies and terms govern their usage of the information that you provide them. While we make reasonable efforts to protect your information while it is under our control, we have no obligation with respect to the functionality of such third-party services or the use of such information under control of these third parties.
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.
19. CHANGING OR DELETING YOUR INFORMATION
All HBI users may review, update, correct or delete the PII in their registration profile by logging into their account and changing the “user preferences” associated with their account. Removing your information may limit our ability to provide HBI Services to you. If you completely delete all such information, your account will be deactivated and you may lose access to the Service and your use of the device. You may also contact us at firstname.lastname@example.org if you have additional questions or concerns. We’ll take steps to modify or delete your information as soon as is practical, but some information may remain in archived/backup copies for our records or as otherwise required by law.
20. LINKS TO OTHER SITES AND SERVICES
HBI Services may contain links to other websites or services. The fact that we link to a website or service is not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services. Other websites and services follow different rules regarding the use or disclosure of the PII you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit and services that you use.
21. DATA RETENTION
The security of your personal information is important to us. We follow generally-accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We will comply with all privacy laws and make any legally required disclosures regarding breaches of the security, confidentiality, or integrity of PII consistent with our ability to determine the scope of a breach and our obligations to law enforcement.
23. INTERNATIONAL TRANSFER